Proudly Made In India
Last Updated on December 18, 2023
Thank you for choosing The Divine Tales for your shopping needs. Please review our Shipping Policy to understand how we process and deliver your orders.
- Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer.
- Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs are calculated based on the weight of the items and the destination.
- Shipping Locations:
- Currently, we ship to addresses within India. Please ensure the accuracy of your shipping address during checkout.
- Estimated Delivery Time:
- Standard Shipping: 7 business days
- Expedited Shipping: 10 business days
- Please note that these are estimated delivery times and actual delivery may vary based on factors beyond our control, such as customs processing and postal service delays.
- Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order by entering the provided tracking number on our website or the carrier's website.
- Shipping Delays:
- In the event of unexpected delays, such as extreme weather conditions or other unforeseen circumstances, we will do our best to notify you promptly.
- The Divine Tales is not responsible for delays caused by the shipping carrier.
- International Shipping:
- For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient.
- International shipping times may vary due to customs processing.
- Address Accuracy:
- It is the responsibility of the customer to provide accurate shipping information. The Divine Tales is not responsible for orders shipped to incorrectly provided addresses.
- Order Changes:
- Once an order is placed, changes to the shipping address or order details may not be possible. Please review your order carefully before completing the purchase.
- Shipping Holidays:
- Our shipping partners observe holidays, which may affect the processing and delivery of your order. Please consider this when placing orders around the holidays.
Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at support@thedivinetales.com or +91-8765856472
We appreciate your trust in The Divine Tales and strive to provide you with a seamless shopping experience. Happy shopping!
Unit No. 11A Ground Floor
Iris Tech Park Sector 48, Sohna Road
Gurugram, Haryana
India, 122018
Email : support@thedivinetales.com